Title: Home - SMSI - Contact Center Software Solutions
Description: System Management Software, Inc. (SMSI) - provides ACD call center software and telecommunications training for a variety of switch platforms. Forecasting, scheduling, reporting, signs, and current status tools are available for a single or multi-switch
Keywords:
call center,
call center software,
ACD,
ACD reporting,
UCCX reporting,
Cisco,
Siemens,
9005,
9006,
Hicom,
HiCom,
Rockwell,
Rolm,
NorTel,
Northern Telecom,
UCCE,
UCCX,
Enterprise,
Express